Privacy Policy

We recognize that your privacy is important. This document outlines the types of personal information we receive and collect when you use our website, as well as some of the steps we take to safeguard information. We hope this will help you make an informed decision about sharing personal information with us.

Arden Limousine and Transportation, Inc. dba Sacramento VIP Limousine, strives to maintain the highest standards of decency, fairness and integrity in all our operations. Likewise, we are dedicated to protecting our customers’, consumers’ and online visitors’ privacy on our website.

Personal Information

Arden Limousine and Transportation collects personally identifiable information from the visitors to our website. Personal information collected may include name, postal address, email address, company name, credit card data, telephone number and other information given to us upon reservation or use of our online software. This applies to customers who purchase from us or any of the websites we operate under dba’s as listed in Sacramento County and on file with the CPUC as per California Law. It also applies to individuals who may make a reservation on behalf of another for pick-up as is often the case in the normal course of our business. WE WILL NEVER SELL THIS INFORMATION or give it to outside individuals or entities.  We keep this information under the strictest confidence and  it remains secured and limited access to this information is given to our employees.

This information is collected if you request information from us, participate in a contest or sweepstakes, and sign up to join our email list or request some other service or information from us via this website, via phone conversation or via our online chat platform. The information collected is internally reviewed, used to improve the content of our website, notify our visitors of updates, respond to  inquiries, and generally used to provide transportation services to our customers and clients.

Once information is reviewed, it is stored in our files as required of us by law. If we make material changes in the collection of personally identifiable information we will inform you by placing a notice on our site. Personal information received from any visitor will be used only for internal purposes and will not be sold or provided to third parties.

PCI Compliance

We are a PCI compliant company.   Our software program is PCI compliant.    Your entire credit card information DOES NOT show up in our internal reservation and dispatching system for our employees to see.

Use of Cookies and Web Beacons

We use cookies to help you personalize your online experience. Cookies are identifiers that are transferred to your computer’s hard drive through your Web browser to enable our systems to recognize your browser. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize the sites pages, or register with any of our site’s services. A cookie enables Arden Limousine and Transportation to recall your specific information on subsequent visits. It is also used by us as an embedded code in email links and posts on Facebook with links back to our website. This allows us to adequately track the source of the customer.

You have the ability to accept or decline cookies by modifying your Web browser; however, if you choose to decline cookies, you may not be able to fully experience the interactive features of the site.

A web beacon is a transparent image file used to monitor your journey around a single website or collection of sites. They are also referred to as web bugs and are commonly used by sites that hire third-party services to monitor traffic. They may be used in association with cookies to understand how visitors interact with the pages and content on the pages of a web site.

We may serve third-party advertisements that use cookies and web beacons in the course of ads being served on our web site to ascertain how many times you’ve seen an advertisement. No personally identifiable information you give us is provided to them for cookie or web beacon use, so they cannot personally identify you with that information on our web site.

Some third-party advertisements may be provided by Google, which uses cookies to serve ads on this site. Google uses the DART cookie, which enables it to serve ads to our users based on their visits to this site and other sites on the Web. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

Browsers can be set to accept or reject cookies or notify you when a cookie is being sent. Privacy software can be used to override web beacons. Taking either of these actions shouldn’t cause a problem with our site, should you so choose.

Non-Personal Information

In some cases, we may collect information about you that is not personally identifiable. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. The information collected is used solely for internal review and not shared with other organizations for commercial purposes.

Release of Information

If Arden Limousine and Transportation, Inc. is sold, the information we have obtained from you through your voluntary participation in our site may transfer to the new owner as a part of the sale in order that the service being provided to you may continue. In that event, you will receive notice through our website of that change in control and practices, and we will make reasonable efforts to ensure that the purchaser honors any opt-out requests you might make of us.

How You Can Correct or Remove Information

We provide this privacy policy as a statement to you of our commitment to protect your personal information. If you have submitted personal information through our website and would like that information deleted from our records or would like to update or correct that information, please click on this link and/or use our Contact Us page. You must state that you wish to be removed from future communication from us or that you would like to unsubscribe from our newsletter or emails.

You may also unsubscribe to any automated emails sent to you through your subscription or participation at Arden Limousine and Transportation. At the bottom of each auto-generated email there will be an unsubscribe link. Click it and follow the link to unsubscribe.

Additionally, you may find on the administration panels means of correcting information including your name and email address.

Updates and Effective Date

Arden Limousine and Transportation reserves the right to make changes in this policy. If there is a material change in our privacy practices, we will indicate on our site that our privacy practices have changed and provide a link to the new privacy policy. We encourage you to periodically review this policy so that you will know what information we collect and how we use it. This policy was last edited on August 25th, 2012.

Agreeing to Terms

Your use of this site indicates acceptance of this privacy policy. If you do not agree to Arden Limousine and Transportation’s Privacy Policy as posted here on this website, please do not use this site or any services offered by by our company.

Should you have any question, comments or concerns regarding our specific policies as laid out here, please feel free to contact us.